Setting Filters for Emails in Spam

Xelena Santiago Updated by Xelena Santiago

How do I stop emails from going into my spam folder?

Please follow these steps in order to do so:

1. Go to specific email in the spam folder.

2. Click the downward arrow next to the reply button on the top right-hand corner.

3. Choose the “Filter messages like this” option

4. On the new screen click on the “create filter with this search” link at the bottom right-hand corner.

5. Click the checkbox that says “Never send to spam” and “Also apply filter to _ matching conversations”

6. Click the blue button that says “Create filter” and you’re done.

This will allow all emails coming in from that specific email to always go to the inbox. You can apply this to any email that you feel should not be sent to spam so that you don’t have to constantly go back to the spam folder.

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