Using the Edvance360 Mailbox

Melinda Kong Updated by Melinda Kong

Why am I not getting email notifications?

When you send a message on e360 a system message is sent to the user on e360 to their e360 Mailbox AND a notification including the text of the email is sent to the email address in e360 for that user as well. For all users this is their @nyack.edu email.

If you are not receiving email notifications check your settings. To access these from the Home page click on “Account” then “Settings”. From there you can select “Email Settings” and turn your l (E360 mailbox) alerts on or off.

account - settings - email settings

How do I use the mailbox on Edvance360 to send messages?

The mailbox on Edvance360 (E360) is an internal system. It is best used for simple messages, because many of the functions you are used to with the school email account are not available (such as a draft mode).

The mailbox is always available to you from the upper right of your screen and will show a yellow number indicating how many new messages you have.

Responding to Messages/Creating New Messages

To reply directly to the user you received a message from within Edvance360:

  1. Login to Edvance360.
  2. Click on the mailbox.
  3. To reply to a message, click on the message subject. Click "reply" or "reply all" and compose your response.
  4. To create a new message, click the Plus(+) symbol. In the "recipients" field, type in the user's name or the class title. Add a subject, type your message, and then send it.

NOTE: It is always a good idea to put the course code and section in the subject line.
mailbox-new-message

Replying to Messages using Gmail

If you prefer to reply using your Nyack Gmail account, click reply and then delete the lms@v8.edvance360.com email address. Start typing the recipient's name. In most cases that person's @nyack.edu email address will come up.

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